Returns & Exchanges

Xiaomi Ireland offers a hassle-free 14-day return window for all electronics, provided they are in their original packaging and condition. We are committed to ensuring your satisfaction with our range of smartphones, smart home devices, and lifestyle accessories.

Return Process

• 1.
  Initiate Your Request

  Log in to your Xiaomi Ireland account and navigate to your order history to submit a return request or contact our customer support team directly.

• 2.
  Prepare the Package

  Securely pack the device in its original box, including all accessories, manuals, and promotional items that were included in the initial delivery.

• 3.
  Ship to Our Service Center

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized An Post location or scheduled courier pickup point.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5 to 7 business days.